Terms of Use & Privacy

This page exhibits the Terms of Use and Disclaimer under which you may use this website (“Mochy Kid Website”). Use of the Mochy Kid Website will constitute your acceptance to these terms of use / disclaimer (“Terms”).

If you do not wish to be bound by these Terms, please do not proceed with browsing the Mochy Kid Website. Mochy Kid (“Mochy Kid”, “we”, “us” or “our”) may modify these Terms and other content displayed on the Mochy Kid Website at any time without notice.

1.   GENERAL

1.1 Your statutory rights shall remain unaffected and in full force and effect by these Terms, and except in accordance with these Terms all purchases are non-exchangeable and non-refundable.

1.2  All products sold by us are non-transferable for commercial purposes. We shall have the sole discretion to decline any order for credit reason or otherwise.

1.3  We attempt to ensure that information on the Mochy Kid Website is current, complete and accurate. Yet, such information may be outdated, incomplete and inaccurate. We make no representation as to the timeliness, completeness or accuracy of any information on the Mochy Kid Website.

1.4  In any case of dispute, the decision of Mochy Kid shall be final.
 
2.   USE OF MOCHY KID WEBSITE, COPYRIGHT AND INTELLECTUAL PROPERTY RIGHT

2.1  All logos, taglines, product ideas, copyrights and intellectual property rights of Mochy Kid belong to us, you must not use any of those for any purpose without the prior approval of Mochy Kid.

2.2  The Mochy Kid Website retains all title and interest (including copyrights, trade marks, patents, logos, taglines, product ideas, and intellectual property rights) in all content (including without limitation all texts, publications, images, graphics, designs, audios, videos, software or any other form of material (“Website Information”)) on the Mochy Kid Website. You must not, without limitation, copy, modify, transmit, distribute, display, publish, license, reorganize, gather or prepare derivative works, either wholly or in part, any Website Information without the prior approval of Mochy Kid.

2.3  Mochy Kid Website is made available to you for your own personal, internal and non-commercial purposes, given that you:

  • do not amend or otherwise use the Website Information without our permission;
  • do not use independently the text that accompanies graphics;
  • accompany all copies with the word “Mochy Kid” and accredit the Mochy Kid Website as the information source for attribution; and
  • ensure the individual, if any, whom you furnish the Website Information is notified of these Terms.

2.4  Save as aforesaid, Mochy Kid encourages and allows linking to pages of the Mochy Kid Website. If you intend to create such link from another website to facilitate access to the Mochy Kid Website, please inform us via email. All links must be accompanied with the word “Mochy Kid” and that the Mochy Kid Website must be accredited as the information source. We reserve the right to prohibit any such link at any time.

2.5  You agree not to use the Mochy Kid Website in any matter that is unlawful or may infringe the operation of the Mochy Kid Website. We may, at any time, amend or deny access to Mochy Kid Website.

2.6  We do not guarantee that the use of the Mochy Kid Website will not cause damage to any property.

2.7  Some of our platforms allow you to post comments. Mochy Kid has the right to utilize or delete comments posted by you and on all platforms.

3.   PRODUCT DESCRIPTION
 
3.1  All Website Information is for indicative purposes only. Ordered product(s) may vary from the images or descriptions shown on the Mochy Kid Website.
 
4.   PRICING

4.1  You can choose to view the Mochy Kid Website in multiple currencies. At checkout, the currency you'll be paying will be denominated in Hong Kong dollars.

4.2  Prices shown at checkout are honoured at the time your order is submitted with us online. Despite our best efforts, we cannot guarantee that the prices are free of errors and reserve the right to revise any inaccuracies, if any.

5.   PLACING ORDERS ONLINE

5.1   PAYMENT METHODS

5.1.1  We accept payments via bank transfer (for Hong Kong customers only) and PayPal.

5.1.2  If you select payment by bank transfer, payment must be made within 3 calendar days; otherwise order will be cancelled automatically. You must notify us as soon as practicable upon payment and submit your i) bank-in slip and ii) order reference number via email at hello@mochykid.com as soon as practicable for our issue of order confirmation email. Please keep the bank-in slip for future verification.

5.1.3  If you select payment by PayPal, you confirm that the PayPal account, credit card or debit card used belongs to yourself or that you are authorised by the owner to use it. We will not accept responsibility for any postponement in delivery or non-delivery if the issuer of your card refuses to honor the transaction.

5.2   ORDER CONFIRMATION

5.2.1  Once you have placed an order on the Mochy Kid Website and made your payment, you will receive an order confirmation email as our acknowledgment of your order, such email does not form an endorsement of your order. Your order is endorsed and accepted when you receive a dispatch notification email to confirm that your order has been dispatched for delivery.

5.2.2  All orders are subject to final availability of products. We reserve the right not to accept any order at our sole discretion for any reason, for example shortage of supply and product quality below our standard. We will notify you by phone or email as soon as possible in an event that your order is unable to be fulfilled.

5.3   DELIVERY

5.3.1  The majority of orders delivered to Hong Kong shall be handled by our selected carriers, Hongkong Post or S.F. Express. For international delivery, please contact us for further information on delivery fee and time.

5.3.2  Expected delivery time to Hong Kong is normally 7-10 working days upon your receipt of order confirmation email, or you will be furnished an expected delivery period if certain items require additional processing by our external suppliers. We will make our best efforts to reach these estimates but cannot guarantee that such estimates must be met.

5.3.3  You need to sign a delivery confirmation when the parcel is collected and by doing so, you accept the ownership and responsibility for products delivered from that moment on. If the recipient is not the original purchaser, you accept such signature as an evidence of delivery and fulfilment of your order. We shall bear no responsibility for any special arrangements made between you and the delivery company, if any.

5.3.4  You may be invoiced for extra delivery and administration fee shall additional costs incurred, for instances alterations of recipient address / parcel refusal by recipient / return of parcel to us / redelivery, unless otherwise arranged.

5.3.5  We shall use our best endeavours to deliver your products to the address specified by you, but we shall not be liable, either wholly or in part, for any delay or non-delivery for causes beyond our reasonable control, including without limitation Force Majeure.

6.   THIRD PARTY LINKS

6.1  The Mochy Kid Website may provide you with links to third party websites. We have no responsibility for the content or opinions expressed in such websites, which are governed by the terms and conditions and privacy policies of those related providers, if any.
 
7.   PREVAILING LANGUAGE

7.1  Should there be any inconsistencies or conflicts between the English and the Chinese versions of these Terms, the English version shall prevail.

8.   GOVERNING LAW AND JURISDICTION

8.1  These Terms shall be governed by the Laws of the Hong Kong Special Administrative Region. You and Mochy Kid agree to submit to the exclusive jurisdiction of the Hong Kong courts for determining any disputes arising for or in relation to these Terms.

 

Thank you for your generous support.

Last modified in January 2018.

 

此頁展出閣下可如何使用本網站(「Mochy Kid網站」)。進入Mochy Kid網站,代表閣下已閱讀並同意接受下列使用/免責條款(「使用條款」)的法律約束。

若閣下不同意本使用條款,請勿繼續瀏覽Mochy Kid網站。Mochy Kid(「Mochy Kid」、「我們」或「本公司」)會在有需要時對本使用條款及Mochy Kid網站的內容作出修訂,且恕不先行通知。

1.   一般規定

1.1  使用條款不限制或排除香港特別行政區法律所賦予閣下的任何法定權利,閣下的法定權利不受影響並具有完整效力。除非按照使用條款,所有產品均不設退換及不設退款。

1.2  Mochy Kid網站所有產品僅銷售予最終用家,皆不得作任何商業轉售。我們保留絕對酌情權拒絕發售任何基於信用或其他原因而不可給予信賴的訂單。

1.3  我們承諾盡力確保網站均呈示最新、完整及準確之資訊。有關資訊仍可能過時、有誤或不完整。我們不會為Mochy Kid網站之資訊的狀態、完整性或準確性作出任何聲明。

1.4  如有任何爭議,本公司保留最終決定權。

2.   網站使用,版權及知識產權

2.1  所有Mochy Kid的標誌、標語、產品理念、版權及知識產權(「該等版權及產權」)均屬本公司的財產。未經我們事先同意,閣下不得將該等版權及知識產權作任何用途。

2.2  Mochy Kid保留Mochy Kid網站中所有內容(包括但不限於全部文字、刊物、照片、圖示、設計、音頻、視頻、軟件及任何其他形式的材料(「該等資料」))之所有權及權益(包括版權、商標、專利、標誌、標語、產品理念及知識產權)。未經我們事先同意,閣下不得將該等資料作任何商業用途,不限於複製、改動、傳送、分發、展示、印刷、授權、重組、集結或製作衍生產品。

2.3  Mochy Kid網站僅限於個人、內部及非商業用途,若閣下:

  • 未經我們事先同意,不會修改或以其他相關形式使用該等資料;
  • 不獨立使用圖文並荗的訊息;
  • 轉載Mochy Kid網站的任何內容均附帶「Mochy Kid」字樣為資料來源;及
  • 如閣下提供該等資料予任何個體,該個體已知悉本使用條款。

2.4  除另有如上之說明者外,Mochy Kid鼓勵並容許連結到Mochy Kid網站的頁面。若閣下打算從其他網站創建訪問Mochy Kid網站任何頁面的連結,則須以電郵通知我們。轉載Mochy Kid網站的任何內容必須附帶「Mochy Kid」字樣為資料來源。我們保留隨時收回連結至Mochy Kid網站的許可之權利。

2.5  閣下同意不會通過任何形式利用Mochy Kid網站作違法目的或防止網站正常運作。我們保留拒絕任何人士使用Mochy Kid網站的權利。

2.6  我們不保證使用Mochy Kid網站不會造成任何財產損失。

2.7  我們提供的某些平台容許閣下張貼評論,我們保留利用或移除這些資料之權利。

3.   產品描述

3.1  Mochy Kid網站展示的該等資料僅供參考之用。Mochy Kid網站的產品影像或説明與實際產品可能不完全一致。

4.   價格

4.1  閣下可選擇不同貨幣瀏覽Mochy Kid網站。結賬頁所顯示的價錢均默認為港幣。

4.2  閣下在網上提交訂單時表示閣下同意交付在Mochy Kid網站結帳頁所顯示的價錢。我們承諾竭力確保Mochy Kid網站上的價錢的準確性,但不保證所有價錢均為無誤,並保留糾正任何錯誤的權利。
 
5.   網上購物程序

5.1     付款

5.1.1  我們接受銀行轉帳(限於香港客戶)及PayPal的支付方式。

5.1.2  若選擇透過銀行轉賬付款,請於3天內在入賬,然後以電郵hello@mochykid.com提供銀行入數紙及訂單編號,以便我們核實收款並盡快處理訂單。敬請保留入數紙以作將來核實之用。

5.1.3  若透過PayPal付款,閣下確認自己為該PayPal帳戶/信用卡/轉帳卡的持有人,或經持有人授權使用。如果閣下信用卡/轉帳卡的發行者拒絕授權有關交易, 我們將不承擔任何耽誤或取消發貨的責任。

5.2     接受訂單核實訂單

5.2.1  在Mochy Kid網站提交訂單並付款後,閣下會收到一封訂單確認電郵,該電郵並不表示接受訂單。閣下的訂單會在收到一封發貨通知電郵時獲接受,該發貨通知電郵將列出並確定你的訂購詳情。

5.2.2  所有訂單均受相關產品的供應情況作最後確認。我們保留基於任何理由,例如供應短缺及產品未達我們的高品質標,而未能滿足閣下之訂單的權利。若有關情況出現,我們會盡快以電話或電郵通知閣下。

5.3   送貨

5.3.1  我們默認的快遞公司為香港郵政或順豐速運。有關國際運送,請聯繫我們作進一步查詢。

5.3.2  預計發貨期為收到發貨通知電郵起的7-10個工作天,或如閣下的產品需額外時間讓供應商處理,則會收到一個預期送貨期的提示。我們會竭力於預計送貨期內完成送貨, 但不保證必定於預計期內把貨品送到。

5.3.3  閣下需在收取貨品時簽署作確認,該簽署表示閣下已收悉並接受產品之擁有權及相關的責任轉移。如收件者並非閣下,閣下接受收件者的簽署為發貨證據。若閣下和快遞公司之間有任何特殊安排,我們恕不負責。

5.3.4  如有額外送貨費,包括但不限於更改收件人地址/包裹被收件人拒絕/包裹發回至回郵地址/再次送貨,我們保留權利向閣下徵收有關額外送貨及行政費用。

5.3.5  我們會盡力按照閣下提供之送貨地址把產品送達,但對基於在我們控制範圍以外因由而導致任何延誤或未能送貨,我們恕不負責。

6.   第三方連結

6.1  Mochy Kid網站可能提供第三方網站的連結。我們對該等第三方網站的內容及意見不承擔任何責任,該等第三方網站受到該内容提供者的使用條款及私隱聲明的約束。

7.   準據語言

7.1  本使用條款的中文及英文版本如有任何歧義,概以英文版本為準。
 
8.   適用法律及司法管轄權

8.1  本使用條款受香港特別行政區的法律管轄。就本使用條款所引起或與其有關的爭議,閣下及本公司同意接受香港法院的專屬司法管轄權管轄。

 

感謝閣下的慷慨支持。

最後更新日期:2018年1月。

 

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Your privacy is important to Mochy Kid (“Mochy Kid”, “we”, “us” or “our”) and we want you to feel assured browsing this website (“Mochy Kid Website”). We take steps to maintain the confidentiality of your personal data during visits to the Mochy Kid Website. Use of the Mochy Kid Website will constitute your acceptance to this Privacy Statement.

If you do not wish to be bound by this Privacy Statement, please do not proceed with browsing the Mochy Kid Website. We may modify this Privacy Statement and other content displayed on the Mochy Kid Website at any time without notice.

A.   COLLECTION OF PERSONAL DATA

A.1  You may be asked for personal information (“Personal Data”) when you use the Mochy Kid Website. Personal Data that we may ask you to provide includes but not limited to your and your recipient’s name, gender, date and month of birth, age group, occupation, marital status, education level, phone, address, email, payment details.

A.2  It is necessary for you to submit certain Personal Data specified as mandatory. If you do not provide such Personal Data, it may render us unable to handle your orders or provide you with any products or services.

B.   USE AND DISCLOSURE OF PERSONAL DATA

B.1  By submitting any Personal Data to us, you have authorised us to collect, maintain and use such Personal Data for the below purposes:

  • offer you with service and a more tailored shopping experience;
  • offer you with privileges and rewards under Mochy Kid's membership program;
  • offer you with our marketing materials and any necessary updates;
  • carry out research analysis to enhance our products and services and for marketing purposes; and
  • comply with applicable laws and regulations and protect our legal rights..

B.2  The name, address and phone of recipient will be passed on to our selected carriers for delivery purposes.

B.3  We may share data that does not identify you individually with third parties for marketing purpose.

B.4  All Personal Data submitted by you will be retained for a reasonable period and will be accessible by our staff, any third parties engaged by us and third parties referred to at B.3 above, for or in relation to any purpose stated in B.1 herein.

C.   YOUR RECEIPT OF MARKETING MATERIALS

C.1  Based on the Personal Data submitted to us, we may send marketing and/or promotional messages to you at any time to ensure you are provided with our latest events and promotions, as referred to at B.1 above. You can opt out of receiving our communications at checkout, by using the unsubscribe function contained in the email or by sending us email to hello@mochykid.com with “unsubscribe” in the title, together with a description of the communications you no longer desire to receive in the body of the email.

D.   CONFIDENTIALITY

D.1  Personal Data held by us will be kept confidential in accordance with this Privacy Statement.

D.2  All questions or opinions other than Personal Data sent to us or posted onto our platforms, for example Mochy Kid Website and Mochy Kid Facebook, are deemed non-confidential and non-proprietary by nature. Mochy Kid reserve the right to use, disclose, transmit, broadcast or delete such information freely.

E.   SECURITY

E.1  We will make our best and reasonable efforts to ensure Personal Data is secured by us safely and accessible only by our authorised staff, but we cannot guarantee the information you provided to us over the Internet can be completely secured.

F.   THIRD PARTY LINKS

F.1  The Mochy Kid Website may provide you with links to third party websites. We have no responsibility for the content or opinions expressed in such websites, which are governed by the terms and conditions and privacy policy of those related providers, if any.

G.   ACCESS AND CORRECT PERSONAL DATA

G.1  You have the right to request access to and request correction of Personal Data. If you wish to exercise your rights or have any queries regarding our Privacy Statement, please email us at hello@mochykid.com.

H.   PREVAILING LANGUAGE

H.1  Should there be any inconsistencies or conflicts between the English and the Chinese versions of this Privacy Statement, the English version shall prevail.

 

Thank you for your generous support.

Last modified in January 2018.

 

Mochy Kid(「Mochy Kid」、「我們」及「本公司」)非常重視閣下的私隱權,並希望閣下能安心瀏覽本網站(「Mochy Kid網站」)我們力維護閣下個人資料得到保密。進入本網站,代表閣下已閱讀並同意接受本私隱條款的法律約束。

若閣下不同意本私隱聲明,請勿繼續瀏覽Mochy Kid網站。我們會在有需要時對本私隱聲明及Mochy Kid網站的內容作出修訂,且恕不先行通知。

A.   個人資料收集

A.1  我們可能要求閣下在使用Mochy Kid網頁時提供個人資料(「個人資料」)。我們可能要求閣下提供的個人資料包括但不限於閣下及收件者的姓名、性別、出生月份及日子、年齡類別、職業、婚姻狀況、教育程度、電話、地址、電郵及付款資料。

A.2  閣下必須提供某些列明為「必需填寫」的個人資料。倘若閣下未能提供任何有關個人資料,可導致我們無法處理閣下的訂單或提供任何產品或服務。

B.   個人資料的使用及披露

B.1  閣下向我們提供任何個人資料,代表授權我們收集、保存及使用該等個人資料作下列用途:

  • 向閣下提供更好的顧客服務和個人化的購物體驗;
  • 向閣下提供我們會籍計劃中的尊享禮遇;
  • 向閣下提供我們的推廣材料和給予有關更新資訊;
  • 作出巿場研究,從而改善我們的產品和服務及作市場推廣之用;及
  • 履行適用法律及規則及保護我們的法律權利。

B.2  我們會提供收件人的姓名、地址和電話予我們的快遞公司,以作送貨目的。

B.3  我們可能與第三方分享不會識別閣下身份的數據以作營銷用途。

B.4  閣下提供的所有個人資料將由本公司保存一段合理時間,並可就上文第B.1條所述之用途,由我們的員工、我們聘請的第三方及上述第B.3條的第三方機構查閱。

C.   閣下收到推廣資訊

C.1  基於閣下向我們提供的個人資料,我們可能會依照上述第B.1條,不時為閣下送上最新的精選優惠及有關推廣材料,以確保閣下獲得最新活動與優惠更新。閣下可點擊於結帳頁剔除有關選項、點擊於營銷電郵下方的「取消訂閱」連結或發以「取消訂閱」為標題的電郵至hello@mochykid.com,並在內文闡述閣下希望取消特定的通訊渠道,以選擇拒絕接收推廣通訊。

D.   保密

D.1  由本公司持有關於本公司客戶及網頁訪客的個人資料會根據此私隱政策作保密處理。

D.2  除個人資料外,閣下所傳送予我們或登載於我們平台(包括Mochy Kid網站和Mochy Kid Facebook)的問題或意見,皆以非保密及非專有性質處理。我們保留在其他地方自由利用、披露、轉移、廣播或移除該等資料之權利。

E.   安全

E.1  我們會以合理的措施去努力確保個人資料皆被妥善保管在安全的地方,且僅由已獲授權員工查閱,但本公司不能保證閣下由互聯網傳送予我們的資料之乃完全安全。

F.   第三方連結

F.1  Mochy Kid網站可能提供第三方網站的連結。我們對該等第三方網站的內容及意見不承擔任何責任,該等第三方網站受到該内容提供者的使用條款及私隱聲明的約束。

G.   查閱或修改個人資料

G.1  閣下可要求查閱及修改閣下之個人資料。就該等有關查閱或修改個人資料之查詢或對此私隱聲明有任何疑問,請電郵至hello@mochykid.com

H.   準據語言

H.1  本使用條款的中文及英文版本如有任何歧義,概以英文版本為準。

 

感謝閣下的慷慨支持。

最後更新日期:2018年1月。

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